Embers Bristol
Tel: 0117 925 1115

Terms & Conditions

Embers Bristol ‘Winter 2020 stove installation offer’ - Terms and conditions

The offer requires that the setting (chamber), chimney & hearth must to be ready for the installation date. This means that - the chimney must be swept, all obstructions removed, any live gas capped off, combustible materials removed to comply with minimum distances from the stove, compliant hearth stones be laid and prepared. All in advanced of the agreed installation date. These must adhere to all regulations as stipulated in Building Regs - Document J, HETAS & the manufacturer’s own guidelines. If you require any advice on the preparation work please ask. Alternatively we can accommodate remedial and preparation work at an additional cost to the ‘Winter 2020 stove installation offer’.

Components included - All in the suitable diameter for the outlet of the selected stove including - 600mm or a 1m length of vitreous stove pipe, closure plate, flexible liner to stove pipe adaptor, up to 10 meters of 316 grade stainless steel flexible flue liner (this covers the average two storey house and is suitable for wood burning only), pot hanging cowl, carbon monoxide alarm and data plate. If a longer length if flue is necessary it will be charge as an extra at £33.20 per meter including VAT.

The ‘Winter 2020 stove installation offer’ will be fitted and certified by our trained HETAS registered engineers.

Survey - A site survey will be needed in order to assess whether you qualify and / or what extra work is required to commence the installation and what costs this would incur. The site survey is free of charge.

Once a survey has been performed we can issue an estimate (when busiest this may take up to seven working days).
If you would like to proceed and accept our estimate we will require a deposit of 50% of the total price to secure the installation date.
At this point and only after the deposit or full balance has been paid can we book you in for an installation date.

Installation dates - The ‘Winter 2020 stove installation offer’ requires that the installation is booked to proceed before February 28th 2021.
This means that all estimates issued displaying the ‘Winter 2020 stove installation offer’ price expire after 28/02/2021. After which the Total displayed in the estimate will then be valid. The ‘Winter 2020 stove installation offer’ is subject to stove, parts & installation dates being available. . Embers Bristol Ltd reserve the right to refuse this offer.

Embers Bristol 'Classic II Bundle Offer' - Terms and Conditions

From Tuesday, 16th of June 2020. This offer ends at Midnight on the 31st of August 2020. The stated fixed price is payable by you as a bank transfer on invoice or in our showroom with a credit or debit card, wherever you are located and irrespective of your VAT registered status. The offer is subject to availability and may be withdrawn or amended without notice. The offer has no cash alternative. Offer is non-transferable and may not be resold. This offer is for collection only from our warehouse located in central Bristol. Alternatively we are happy for you to organise collection by a courier company. If desired we can obtain a quotation for curbside delivery on your behalf. Kamado Joe Classic II box dimensions -width 800mm, depth - 800mm, height - 900mm and the weight is 90kg.

Contact Us

0117 925 1115

Visit our showroom:
Ember Bristol,
117-119 St Georges Road,
College Green,

Opening Hours

Tues - Fri - 10.30 - 17.30

Sat - 10.00 - 15.00

[Closed for lunch between 12.30 - 13.00]

Sun - Mon - Closed